Privacy Policy
Last updated: March 2024
This Privacy Policy describes how Raja and Raja ("We", "Us", or "Our") collects, uses, and protects your information when you use our truck dispatching services. We are committed to protecting your privacy and ensuring the security of your personal and business information.

By using our dispatching services, you agree to the collection and use of information in accordance with this Privacy Policy. This policy applies to all users of our services, including truck drivers, carriers, shippers, and other business partners.

Information We Collect
We collect several types of information for various purposes to provide and improve our dispatching services:

Personal Information
- Name and contact information
- Business details (company name, DOT number, MC number)
- Driver's license and CDL information
- Insurance information
- Payment and billing information
- Vehicle and equipment details

Operational Data
- Load and shipment details
- Route and location information
- Delivery schedules and tracking data
- Communication records
- Performance metrics and history

How We Use Your Information
We use the collected information for various purposes:

- To provide and maintain our dispatching services
- To match carriers with appropriate loads
- To process payments and manage billing
- To communicate about loads, schedules, and service updates
- To ensure compliance with transportation regulations
- To improve our services and customer experience
- To maintain safety and security standards

Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

- Secure data storage and transmission
- Regular security assessments
- Access controls and authentication
- Employee training on data protection

Information Sharing
We may share your information with:

- Shippers and carriers involved in your shipments
- Payment processors and financial institutions
- Regulatory authorities when required by law
- Service providers who assist in our operations
- Law enforcement when necessary

Mobile Information and Marketing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your personal information, including phone numbers, with third parties for marketing or lead generation purposes.

Consent to SMS Messaging
By providing your phone number and opting in to receive SMS messages, you consent to receive automated text messages from us regarding our services, updates, and important notifications. This consent is gathered through our website forms where you explicitly opt-in to receive SMS communications.

Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. Message frequency varies based on your account activity and preferences.

Privacy Policy Location
Our Privacy Policy is available at all times on our website at Raja and Raja/privacyPolicy. We encourage you to review this policy periodically for any updates or changes.

Your Rights
You have the right to:

- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to certain data processing activities

Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our platform. These help us:

- Remember your preferences
- Analyze service usage
- Improve security
- Provide personalized features

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

By email: info@rajaandraja.com
By phone: (210) 920-7328
By mail: Paul Street, Dallas, TX

0